Returns Policy
Returns
Our policy lasts 45 days. If 45 days have gone by since your order was placed, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Contact us at email us at shop@shopdfrnt.com to arrange your return before shipping anything. Once your return has been approved send your items to:
dfrnt
1029 N Peachtree Pkwy
Unit #205
Peachtree City GA 30269
United States.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@shopdfrnt.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
Exchanges
We only replace items if they do not fit, are defective or damaged. If you need to exchange an exchange, send us an email to help@shopdfrnt.com and send your item to:
dfrnt
1029 N Peachtree Pkwy
Unit #205
Peachtree City GA 30269
United States.
Gifts
If the item was marked as a gift by the gifter when purchased and shipped directly to you, you can contact us with information that identifies the original order number and return your item. Once the returned item is received, you can exchange it for another item as needed.
Shipping
To return your product, you should mail your product to:
dfrnt
1029 N Peachtree Pkwy
Unit #205
Peachtree City GA 30269
United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.